By Hippo Video
See how hotels are winning 25% more group business.

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Know when planners are ready.

Close with confidence.

Engagement Agent powers ongoing collaboration in the Active Deal Room with planners and internal stakeholders. Real-time tracking, automated follow-ups, FAQ automation, and personalized engagement videos for your MICE and SMERF deals. When planners are hot, you will know and you will close them first.

Know when planners are ready. Close with confidence.

Results that drive revenue.

12x FASTER

RFP Response Time

25% HIGHER

Win Rate on Group Business

100% CAPTURED

Every Inquiry Answered

90% LESS

Manual Admin Work

Agent Overview

Sub-Agents Within Engagement Agent

Each agent is purpose-built for a different part of the hotel sales lifecycle. They share context and memory across every planner interaction.

Active Deal Room

Analytics and Insights

FAQ Agent

Follow-up Agent

Customer Engagement Videos

Active Deal Room

Centralized hub for planners and internal stakeholders to collaborate on deals throughout the sales cycle.

Capability Tags:

Front Desk Agent

Source Aggregator

Website Chatbot

Lead Qualification

Active Deal RoomActive Deal Room

Analytics and Insights

Provides data-driven insights on engagement, pipeline, and deal health.

Capability Tags:

Front Desk Agent

Source Aggregator

Website Chatbot

Lead Qualification

Analytics and InsightsAnalytics and Insights

FAQ Agent

Automates answers to common questions, improving response times.

Capability Tags:

Front Desk Agent

Source Aggregator

Website Chatbot

Lead Qualification

FAQ AgentFAQ Agent

Follow-up Agent

Automates personalized follow-ups based on engagement signals.

Capability Tags:

Front Desk Agent

Source Aggregator

Website Chatbot

Lead Qualification

Follow-up AgentFollow-up Agent

Customer Engagement Videos

Personalized videos for customer engagement. Keep deals warm with human touch.

Capability Tags:

Front Desk Agent

Source Aggregator

Website Chatbot

Lead Qualification

Customer Engagement VideosCustomer Engagement Videos

FEATURE 1: Active Deal Room

Centralized hub for planners and internal stakeholders to collaborate.

Active Deal Room is a centralized hub for ongoing collaboration throughout the sales cycle. Planners access proposals, virtual tours, and contracts. Internal stakeholders (sales, revenue, operations) collaborate on deal strategy. Everyone sees activity, notes, and next steps. No more scattered email threads or lost context.

Why lose context in email threads when everyone can collaborate here? Sarah is reviewing the proposal. Your revenue manager just added pricing notes.

Centralized hub for planners and internal stakeholders to collaborate.
Provides data-driven insights on engagement, pipeline, and deal health.

FEATURE 2: Analytics and Insights

Provides data-driven insights on engagement, pipeline, and deal health.

Analytics and Insights tracks who opened your proposal, which sections they viewed, how long they spent on pricing, whether they watched the virtual tour, and if they forwarded it to colleagues. No more sending MICE proposals into a black hole.

Why send proposals into a black hole when I can track everything? Sarah watched your ballroom video twice. Call her now.

FEATURE 3: FAQ Agent

Automates answers to common questions, improving response times.

FAQ Agent automatically answers common questions from planners about your MICE and SMERF facilities, policies, and capabilities. Instant responses keep deals moving even when your team is busy.

Why make planners wait when I can answer instantly? Sarah asked about cancellation. Answered with full terms.

Automates answers to common questions, improving response times.
Automates personalized follow-ups based on engagement signals.

FEATURE 4: Follow-up Agent

Automates personalized follow-ups based on engagement signals.

Follow-up Agent triggers personalized emails based on engagement signals or lack thereof. Proposal unopened after 2 days? Gentle nudge sent. Planner viewed pricing 3x? Priority alert to call now. Every MICE deal stays warm.

Why let deals go cold when I can keep them warm? Sending Sarah a friendly nudge tomorrow with a highlight reel.

FEATURE 5: Customer Engagement Videos

Personalized videos for customer engagement.

Customer Engagement Videos creates personalized video messages for ongoing customer engagement. Send a quick video update, a thank-you message, or a property highlight. Video messages get 3x higher response rates than text emails.

Why send a plain email when I can send a video? 30 second thank you ready for Sarah after she signs.

Personalized videos for customer engagement.

"Before HippoRev, we had no way to see which leads were actually hot. Now, with engagement tracking and a real-time pipeline, we always know where to focus."

Revenue Manager, National Hotel Chain, Southwest US

Stop losing RFPs to scattered systems.

See how Lead Catcher Agent captures every group opportunity.

Capture Lead capture from all channels Close Complete Smart follow-ups to close deals HippoRev Auto-complete RFP responses AI Sales Agent Create AI-powered video proposals

FAQ

How does engagement tracking work?

Analytics and Insights monitors all activity on your proposals: opens, views, time spent on each section, video watches, forwards, and more. You see everything in real-time.

What triggers automated follow-ups?

Follow-up Agent responds to engagement signals (or lack thereof). You can set rules like: send reminder if unopened after 2 days, alert me if pricing viewed 3+ times, etc.

What is the Active Deal Room?

A centralized, branded hub where planners and internal stakeholders (sales, revenue, operations) collaborate throughout the sales cycle. Proposals, virtual tours, contracts, notes, and activity tracking all in one place.

How does FAQ Agent work?

FAQ Agent automatically answers common questions from planners using your property knowledge base. Instant responses 24/7.

What are Customer Engagement Videos?

Personalized video messages you can send to planners. Thank-you videos, property highlights, or quick updates. 3x higher response rates than text.